1. Information We Collect

We collect personal information such as your name, company name, email address, phone number, and shipping details when you submit inquiries for our emergency lighting products. We may also collect product-related information, including the models you are interested in and your technical requirements, as well as website usage data such as IP address, browsing behavior, and visit duration to help improve our services.

2. How We Use Your Information

We use your information to respond to inquiries, provide product specifications, quotations, and customer support, process orders, improve our emergency lighting products, and enhance website performance. Your information may also be used for communication regarding orders, updates, and service-related notices, as well as for compliance with applicable laws.

3. Information Sharing

We do not sell or trade your personal information. We only share data with trusted partners when necessary—such as logistics providers for order delivery, technical service providers for website operation, or when required by law enforcement. All shared information is limited to what is necessary to provide our services.

4. Data Security

We implement reasonable security measures, including encrypted transmission, controlled access, and secure data storage, to protect your information from unauthorized access or disclosure. While we make every effort to safeguard your data, no internet transmission method is completely secure.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes stated in this Privacy Policy, such as handling inquiries, order processing, and service communication. When data is no longer required, it will be securely deleted or anonymized.

6. Your Rights

You may request access to your personal information, ask for corrections to inaccurate data, request deletion where applicable, or opt out of receiving marketing communications at any time. To exercise these rights, you may contact us directly using the information below.

7. International Data Transfers

As a global supplier of emergency lighting products, your information may be processed or stored on servers outside your country. By using our website or submitting information, you consent to the cross-border transfer of your data for the purpose of providing our services.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our products, legal requirements, or business practices. Any revisions will be posted on our website, and continued use of our site indicates acceptance of the updated terms.